Reproduction Mortise Lock with Solid Brass Faceplate - 2 1/2" Backset

I've ordered dozens of these, along with dozens of 9/32"" spindles... Up until about 6 months ago, the spindles fit perfectly on the diagonal orientation of the lock hub. Now the hub is a smidge too small... Like, maybe 1/64"" too small. The same spindles no longer fit. I believe there's a manufacturing tolerance issue at work here, and I have alerted HoAH

I have said for more years than I care to admit Customer Service no longer exists. That is definitely NOT the case in regard to House of Antiques. Don't recall the gentlemen's name I spoke to when ordering your products but, he was without a doubt the most helpful and knowledgeable salesperson I have worked with in many years. Have yet to complete the installation due to the fact it is for an exterior door and the weather has been a little cold lately. That is the only reason I am unable to comment on installation

Using reclaimed and restored items where possible the super-she-shed is coming along nicely. The door however was in need of some TLC. After dealing with that the hardware was beyond it's useful life. The same hinges, great, the lock assembly, not so much. The new hardware fit nicely with some tweaking, accepted the original knobs, through rod and plates. It made the entire setup look original, older, used and completely functional. Being new construction I built a modified frame and the door seals just like a modern door. Possibly better. The latch has sufficient wiggle room to avoid future stress/use damage and I did not need to modify the door to fit the lock as was suggested might be necessary. Overall, extremely satisfied with the outcome.

Replaced a part that wasn't working anymore. Fit perfectly and easily.

refinishing old doors that had good mortis lock bodies but needed knobs and plates that were period correct and in good shape.

I bought a new lockset that replicated the original 80 year old lockset perfectly. For the best outcome make sure the measurements are precise and consult a professional if needed.

I had to modify existing holes in door to get it to fit. Exact replacement was not available.

product very well made, exactly like antique/original item meant to replace. Took a few minutes to line up exactly, but worked great!

I was impressed with how easy it was to reverse the hand on this item and with the simple instructions for doing so.

Excellent fit for replacement of antique Reading Hardware Company interior mortise lock.