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Free Shipping At House of Antique Hardware
You Save on Shipping With Every Order

FREE Ground Shipping
On orders over $100
$6.99 Flat Rate Ground shipping
On orders under $100
2nd Day Air Shipping Starting at $13.99
How do I get Free Ground Shipping?
You get free shipping anywhere in the contiguous 48 states on all orders of $100 or more. There are no added processing or handling fees!
What is flat rate shipping?
Pay only $6.99 to ship any order under $100 - no added processing or handling fees! Applies to ground service anywhere in the contiguous US.
What about shipments to Alaska and Hawaii?
Rates begin at $6.99 and will not exceed $19.99, regardless of order size. Expedited shipping options are available for an additional charge.
What if I need my order fast?
Choose UPS 2nd Day Air with rates starting at $13.99. You'll find even faster shipping options and estimated shipping fees displayed in the shopping cart.
Do you ship internationally?
We do. Our Shipping Policy gives details on shipments to international destinations. Free Shipping and Flat Rate Shipping only apply to destinations within the United States.
Questions?
For more information about our Save on Shipping program, check our complete Shipping Policy or call Customer Service at (888) 223-2545.
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Toll Free: (888) 223-2545

Customer Service
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Hardware Specialist
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Hours:
9:00 am - 8:30 pm
M-F Eastern Time

Customer Service

blank Have an unanswered question? Browse through our Customer Service pages for general information about our products and services. Prefer a more personal touch? We also have qualified hardware specialists who happily answer hardware questions. We're delighted to be part of the restoration community and are honored to participate in each renovation project.

Toll Free: (888) 223-2545 • Local: (503) 231-4089
Hours: 9:00 am – 8:30 pm Eastern

General

About Us
Read about our company goals and history, meet our sales team, and learn about our exclusive Antique-By-Hand® (ABH) finish.

Shopping Help
The basics - how to navigate, use the cart, make a purchase, and other information.

Customer Service F.A.Q.
Find answers to common questions on our policies and other customer service related issues.

Contact Us
Send us a question about anything, including returns, customer service, and questions about the web site.

Site Map
See a visual overview of our entire site, and find what you are looking for fast.

View Cart
View and change the items in your cart, or begin the checkout process.

Policies

Shipping
Free shipping for orders over $100, small orders ship for $6.99 (offer excludes Alaska & Hawaii). See our Shipping Policy for more savings...

Privacy
We value your privacy, and will never divulge your information to anyone. Read our full privacy policy here.

Warranty
We stand behind what we sell. Most of the items we sell come with a 5 year warranty. If an item is defective within 5 years, we will replace it at no cost. The full warranty policy can be found here.

Returns
Ordering online is easy, returning a product should be too; therefore we offer a "45-Day No Questions Asked" return policy. Details of the full return policy can be found here.

Security
Your data and shopping transactions are SSL encrypted secure, and your personal information is safe.

Product Review Policy
See the guidelines for how customer comments are managed by a trusted third-party to ensure unbiased opinions from people like you.