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We've got decades of experience in the business, and have collected the most common questions here. If you have any questions we haven't answered, feel free to contact us via phone or email.
DOOR HARDWARE - Pocket Door - Privacy Bolt
How is the pocket door privacy/jamb bolt mounted?
DOOR HARDWARE - Rim Locks - Handing
Are the rim locks reversible or are there left and right handed versions?
DOOR HARDWARE - Selecting an Exterior Door Set
Learn about the different types of doors and door sets, and find the right match for your door.
How do I know which type of spindle to buy?
DOOR HARDWARE - Strap Hinges - Mounting
How are strap hinges mounted?
ELECTRICAL - Push Button Switches
Do your push button switches fit standard electrical boxes?
ELECTRICAL - Push Button Switches - Low Voltage
Can your push button switches be used with low voltage lighting?
ELECTRICAL - Push Button Switches - UL Listing
Some of your switches are pending UL approval. When will they be UL approved?
ELECTRICAL - Switch Plates - Available Functions
Do you have switch plate cover configurations available other than what is shown online?
ELECTRICAL - Switch Plates - Forged VS Pressed Brass
What’s the difference between the forged brass switch plates and the pressed?
GENERAL - Can't Find A Product On The Website?
Do you have more items than what you show on your website?
GENERAL - Forged, Extruded, Cast and Lost Wax Cast
What is the difference between forged, extruded, cast and lost wax cast brass?
GENERAL - Polished vs Unlacquered Brass
What's the difference between polished brass and unlacquered brass?
What is a PVD finish?
GENERAL - What is Antique-By-Hand?
Learn about our special hand-made finish, specially designed to age like an antique.
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