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Free Shipping At House of Antique Hardware
You Save on Shipping With Every Order

FREE Ground Shipping
On orders over $100
$6.99 Flat Rate Ground shipping
On orders under $100
2nd Day Air Shipping Starting at $13.99
How do I get Free Ground Shipping?
You get free shipping anywhere in the contiguous 48 states on all orders of $100 or more. There are no added processing or handling fees!
What is flat rate shipping?
Pay only $6.99 to ship any order under $100 - no added processing or handling fees! Applies to ground service anywhere in the contiguous US.
What about shipments to Alaska and Hawaii?
Rates begin at $6.99 and will not exceed $19.99, regardless of order size. Expedited shipping options are available for an additional charge.
What if I need my order fast?
Choose UPS 2nd Day Air with rates starting at $13.99. You'll find even faster shipping options and estimated shipping fees displayed in the shopping cart.
Do you ship internationally?
We do. Our Shipping Policy gives details on shipments to international destinations. Free Shipping and Flat Rate Shipping only apply to destinations within the United States.
Questions?
For more information about our Save on Shipping program, check our complete Shipping Policy or call Customer Service at (888) 223-2545.
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Toll Free: (888) 223-2545

Customer Service
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Hardware Specialist
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Hours:
9:00 am - 8:30 pm
M-F Eastern Time

Why was I billed twice for my order? Why was my debit card charged for items that have not been shipped? What is a debit card “authorization”?

If you used a debit card for your purchase, your bank issues an “authorization” for the amount of the transaction, which enables us to process your order.   Your bank reserves or “freezes” this amount at the time of “authorization”, which appears on your bank statement.

HoAH does not bill your account until your order ships, at which time your bank “pays” us for the items you purchased.

On your banking statement, you may see both the authorization amount and the purchase amount at the same time. Often a customer’s bank will have a delay of up to five days between the date payment is made to HoAH and the “authorization” line coming off your record. You can verify this information with the bank that issued your debit card.

We assure you that your account is only charged once for an order and we do not bill or take payment until your item(s) ship. If you have any questions, call our Customer Service team at 888-223-2545 during business hours and we can assist with any billing questions.